FAQs

What is Himalayan cashmere?

Himalayan Cashmere is the down of the Capra Hircus goat, which is found at elevations of 14,000 feet and above, where temperatures rarely rise above minus 30 degrees centigrade in winter. Cashmere is the goat’s soft underbelly down, which lies under the coarse outer hair. Each goat produces only about 3 ounces or 90 grams of cashmere each year. The Capra Hircus goat is found in the high plateau regions of Kashmir, Nepal, and the central plains of Inner Mongolia.

What is Pilling?

Pilling is small, fuzzy balls that sometimes form on the surface of a fabric. Pilling is a natural occurrence on cashmere and other wool products and is caused tangling of top wool fibers. If pilling does occur, carefully pull or cut the pills off, or use a cashmere comb to remove them.

Why do lighter color Cashmere products are softer than darker ones?

Dying affects the ‘feel’ of all-natural fibers. Darker colors are absorbed in higher amounts by the fabric which is why they were less soft. Experienced artisans can minimize, but can’t completely eliminate, the difference in ‘hand’ between lights and darks

What is the difference between Cashmere and Pashmina?

Pashmina is the Nepali/Indian/Persian word for cashmere. The word “cashmere” is derived from the Kashmir region of India. Cashmere is a wide term that defines all the wool from the Himalayan Goat and Pashmina is the wool of Himalayan goats exclusively to a specific breed called Capra Hircus. Pashmina fiber is thinner which is 10-15 microns and the basic Cashmere fabric has a 15-19 microns diameter.

What services do you use for shipping?

We always use Australian Post for shipping. Once shipped, your order shall reach you within 4-7 business days.

How much time is required to prepare and dispatch a buyer’s order?

We always try our best to dispatch all our buyer’s orders within 1-3 working days (Saturday and Sunday are non-working days). In scenarios like stock unavailability and ‘Made to Order’ cases, it shall take us 7-10 business days to prepare your order. Hence, we request your cooperation regarding this matter.
Please note: all travel wraps and Blankets are “ Made to Order”

How to wash Cashmere products?

We recommend a dry clean. However, It is an option, there is nothing to be scared of if you choose to clean your beloved cashmere yourself. Avoid washing it in very hot or chilly water as it can cause shrinking. Always use lukewarm water and mix a delicate shampoo solution. Do not bleach Cashmere Products as it can affect their softness.

Avoid twisting or squeezing your cashmere. You must never place it in a clothes dryer. For drying, spread the cashmere on a drying rack. Do not hang it as it can cause the fabric to stretch. Do not dry your soft and delicate product in direct sunlight and heat. Allow it to air dry. While ironing, place the cashmere between two towels and gently iron the
wrinkles away.

What Does “Ply” mean?

Ply refers to the number of cashmere strands that are intertwined to form a complete strand of single cashmere yarn.A greater ply count signifies a larger number of cashmere strands being twisted together, resulting in a thicker yarn and subsequently a more compact fabric. In simpler words, it determines the thickness or density of the cashmere fabric. Despite cashmere being a delicate fiber, the process of twisting multiple strands enhances its durability, making the fabric more resistant to damage and wear over time.

2-ply cashmere is made by twisting two strands of cashmere together into one yarn. 4-ply cashmere is made by twisting four cashmere strands together into a single yarn.

If I order higher ply, will I receive thicker products?

Ply represents the amount of cashmere in the product. Cashmere is a very delicate and lightweight fabric, it is almost impossible to weave it without blending it with other fabrics. When you purchase a higher-ply product, the thickness of the product won’t increase but the cashmere percentage in the product is almost 100 percent as a result product will be smoother, lightweight, and warmer.

How to take care of Cashmere Products?

Cashmere is not an ordinary piece of clothing. It is so soft, delicate, warm, and beautiful to wear that one wants to preserve it and pass it on to generations. But cashmere is extremely sensitive and requires proper care and handling. With adequate care, Cashmere will retain its natural beauty over decades.
Avoid wearing the same cashmere product every day. Allow it to rest for 2-3 days after wearing it once. Do not wear your soft and delicate cashmere scarves and shawls next to rough clothing, metal jewelry, and rough leather as it can cause pilling. Pilling is normal due to regular wear. To remove pills, pick them up with your hands. Do not brush or rub your sensitive cashmere scarves.

From where Alchemy Story source Cashmere?

We source only the finest of cashmere from “Capra hircus”s the most remote regions of the Himalayas and live approximately 14,000 feet above sea level, these special goats grow a thin, inner coat of hair that insulates them during the long, harsh Himalayan winters. It is this unique inner coat of hair that is used to produce cashmere. Each hair is about 1/6th the diameter of most other types of hair – but is still surprisingly durable while being stunningly soft and comforting to human skin.

Why Cashmere is expensive?

Cashmere is luxurious, extravagant, and valuable due to the fact that it takes the entire annual growth of three of these goats to create just one cashmere scarf. The cashmere we use is naturally shed and no goats are harmed during the process. In a way, we can say special cashmere wool is the goats’ gift to everyone. And what an amazing gift it is!

What is nettle fiber?

Nettle Plants have been used for centuries as a fiber source. It is an excellent material, and due to the limited treatment, the best qualities of natural fiber. The nettle softens in use it keeps you warm in the cold and does not make you hot and sweaty in warm weather. Nettle scarves do not irritate the skin or make it itch. Instead, the warmth of the skin softens the fiber, so the more you use it, the softer it gets.

The Fiber comes from the stem, and it is very long and strong, similar to ramie. After cutting the stem, the bark is removed and peeled and fiber is extracted.
We source our nettle fiber products from the Himalayan mountain villages in Nepal.

What are the different grades of cashmere?

At Nepal Cashmere Industries, we take pride in offering the utmost quality cashmere products made exclusively from Grade-A Cashmere wool. While cashmere is available in various grades such as A, B, C, and others, we ensure that all our Cashmere items are crafted using the finest Grade-A wool available.

Is 100% Cashmere better than Cashmere Blend Products?

Not necessarily. Cashmere and silk possess contrasting qualities: Cashmere lacks shine, provides warmth, has a soft texture, and exhibits “tiny curls” in its fabric structure. Being a fine wool, cashmere retains the characteristics of animal hair. On the other hand, silk is naturally lustrous, soft to the touch, and suitable for crafting lightweight “cold” summer scarves. When these opposing elements are combined, they result in a unique fabric that is commonly used in Cashmere throws, shawls, and wraps. Our Cashmere and Silk blend products possess increased durability and shine compared to our 100% Cashmere Products. The combination of silk adds strength and luster to the fabric. However, we still offer 100% Cashmere Products because they exhibit a remarkable level of softness and smoothness that the blend may not fully capture. We recognize that some individuals prioritize the unmatched luxurious feel of pure Cashmere, and we are dedicated to providing them with this option.

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